Matrix MTX2 V2 14.5m Pole Package

AB8228

Delivery is charged as priced on each order. Your order will usually be sent on next day delivery. Once you have placed an order it will be dispatched the same day or the next day depending on the time the order was placed. If you wish to cancel your order after it has been dispatched, you will be charged for both delivery and collection cost.

If you are unavailable when our delivery partner tries to deliver your order, they will usually try to deliver again the next working day or they will drop a card in to offer you a collection from a local collection point. If you should refuse delivery of goods, or are not available to accept the delivery on both delivery attempts, you will be required to cover any extra costs incurred.

All quoted delivery prices are for most UK Mainland addresses. Northern Ireland (BT), Isle of Wight (PO30-37), Isle of Man (IM), Scottish Highlands and Orkney Isles (PA, ML, EH, KA, G, KY, PH, DD, AB, IV, KW), Outer Hebrides and the Shetland Isles (HS, ZE) will incur additional charges and may also experience delivery delays; morning, Saturday and "next working day" deliveries are optional and will also incur additional charges.

We will only deliver goods to the address on the order.

Availability

All information provided on the products on this website is intended as a guide only. Dimensions and weights are only approximate, as are colours. If you are ordering goods that are out of stock we will dispatch them when they are received from our supplier.

On occasion goods are subject to availability and delay in delivery of goods is sometimes outside our control. As such, delivery cannot be guaranteed and any dates we specify for the delivery of the goods are approximate only. We shall not be liable for any losses, costs, damages, charges, or expenses caused by any delay for delivery of the goods.

We are more than happy to exchange any unwanted items bought over the phone or online, provided they are returned unused, in perfect condition and in the original packaging within 14 days of delivery.

Please remember to inspect your delivery carefully and notify us of any damage within 24 hours.

If an item has been damaged in transit we will replace it as quickly as we can.

Most products are covered by a 12 month warranty provided by the manufacturer. Please note wear and tear is not covered by the manufacturers warranty. Some products have longer or shorter warranties. These products will have the term stated in their description online.

If an item has broken in normal use and it is within its warranty period, it must be returned to us a long with a cover note with your name, address and contact details along with a note explaining the circumstances of the damage. Generally, items must be inspected by a manufacturer's representative before any replacements can be issued. We will cover postal costs of damaged goods which are sent on standard services. Any returns sent on premium or next day services will not but covered by us and will be at your own cost.

If we have made an error with your order, we will rectify it as soon as possible and cover the cost of any postage. Please call us before returning any goods.

Please call us to discuss any in-store purchase returns.